Last Modified: July 6, 2026

Acceptance of the Terms of Use

These terms of use are entered into by and between you and PS Operating Company, LLC d/b/a QC Supply ("QC Supply," or "we," or "us"). The following terms and conditions ("Terms of Use") govern your access to and use of https://www.qcsupply.com/ and our web-based applications or platforms, including any content, functionality, and services offered on or through any QC Supply-owned domain or online service (collectively, the "Website").

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Effective Date: February 25, 2025

QC Supply (“we” or “us” or “our”) respects your privacy. This privacy policy explains how personal information about you is collected, used, and disclosed by QC Supply. Personal information covered by this policy includes information that is collected when you sign up to become a QC Supply member, use our websites, sign up for activities and events, or when you otherwise interact with us. We may supply different or additional notices of personal information practices specific to certain programs or activities.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our website. By accessing and using this website, you agree to this privacy policy. This policy may change from time to time (see Changes to This Privacy Policy). Your use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

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Last Updated: February 25, 2025

QC Supply is committed to ensuring that your privacy is protected. This Cookie Policy explains how we use cookies and similar technologies on our website (the “Site”). By continuing to use the Site, you agree to our use of cookies as described in this policy.

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Return Policy

• Product may be returned within 60 days if it is in the original packaging and is in an unused, clean, and salable condition.
• If an item is damaged in transit or arrived and is determined to be a defective product, after appropriate troubleshooting measures and at QC Supply’s discretion, the customer will be issued a replacement or refunded via method of purchase.
• Returns are subject to a 20% restocking fee, at QC Supply’s discretion.
• Return shipping is the responsibility of the customer.
• Purchases online through QCSupply.com or through our toll-free number 1-888-433-5275 will require an RMA (Return Merchandise Authorization) issued within 60 days of purchase. RMAs will remain valid for 30 days after issue. After those 30 days, the RMA becomes void, and a second RMA will not be issued.
  To obtain an RMA:

1. Contact 1-888-433-5275 or send an email to returns@qcsupply.com to obtain your authorization number.
2. Please provide the following information when reaching out for an RMA: Order Number, Name on order, Item(s) returning, return reason

• Refunds will be issued in the same payment method as the original purchase method, except personal checks – they will be refunded as QC Supply credit.
• Shipping and handling fees are non-refundable.
• Returned merchandise received in a non-saleable condition will be returned at the customer's expense, if requested, with no credit issued.If customer does not request the item to be returned, non-saleable returns will be disposed of after 30 days.

Non-Stock, Special order, and/or Custom inventory

• No returns on non-stock, special order, and custom inventory are allowed.
• Gas, Diesel, Natural Gas, and Propane Powered ItemsGas, diesel, natural gas, or propane powered items may be returned according to the regular QC supply return policy if no fuel (gas, diesel, natural gas, or propane) has been inside the product. 

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In order to comply with various state and local sales tax law requirements, we are required to retain in our files, a properly executed exemption certificate from all our customers who claim a sales/use tax exemption. As a Seller, if we do not have a properly completed certificate, we are obligated to collect tax for the state in which the property is delivered.

We would like to help make the certificate collection process as easy as possible for our customers. Please select your state below and follow the quick and easy steps for submitting your certificate to our team. If you wish to purchase items tax-free for a reason for which the form does not provide, you will need to provide the properly completed form or contact us to obtain the correct form.

If you have any questions, please contact our Tax Department at 1-800-433-6340 or salestax@qcsupply.com and we will be happy to assist you. Please note, we are not qualified to provide tax or legal advice, so please consult a tax advisor if you have questions about the application of sales tax to your purchases or the availability of any exemptions.

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Unless otherwise specified, product prices already reflect discounts. All offers are limited to stock on hand; no rain checks are available. Not valid on prior purchases, gift cards, gift certificates, taxes, or shipping and processing charges. The consumer must pay applicable sales tax. Offer may not be combined with any other sale, promotion, discount, code, coupon, and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed, or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or an amount equal to offer. QC Supply has the right to end or modify any promotion at any time. Other restrictions may apply.

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